Procedures and processes
I’ve spent the morning writing a procedure for what to do when students complain about their teachers. They tend to do this in a rather apologetic way to one of their teacher’s colleagues who is forced to listen in cringing embarrassment and a soupcon of schadenfreude. The important thing when writing such processes is to make sure that whatever circle is started, the loop gets closed. Otherwise we’re sliding down a spiral into hell.
I quite like the allure of processes and procedures. They impose a certainty upon the chaos. They are a straight path through the brambles. The only problem is that bandits know that the righteous tread the straight path. And bandits hide in the brambles to come and beat seven shades of excrement out of the righteous.
Processes and procedures can also lead to humanity being surpressed. To my shame I recall telling somebody that they had to take a day’s leave to attend the funeral of a close relative. What made me do such a thing? The code of practice on absence, that’s what. Shame! Shame! Shame!
This then is my lesson: allow processes and procedures to dictate the path that is to be trodden, but don’t let them blind you to the fanciful rollicks that are to be had in the undergrowth. There should always be more than brambles and paths.
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